Terms and Conditions

  • Appointments are booked online
  • Prepaid services and Gift Certificate sales are final and non-refundable
  • Online intake form must be completed prior to first appointment or updated accordingly
  • Prepayment is required for services (insurance and MVA are exempt)
  • 24hrs notice is required to Cancel or Reschedule an appointment. If a notice is given less than 24hrs, a $50 rescheduling fee may apply.
  • No Shows are subject to forfeiture of appointment
  • Card on file is preferred. Card on file will only be charged in the event of no show or cancellation violation. (Due to current events, cancellation policy is relaxed)
  • Payments are accepted via Square, Debit, Credit or FSA
  • Gratuities are not accepted. Referring your friends and family, purchasing a Gift Certificate, leaving a positive review on Google or Massagebook or booking another appointment are much more appreciated.
  • Please arrive no sooner than 5 minutes prior to your appointment
  • If you’re late to your appointment, your time may be cut short in order to properly sanitize the treatment room

As always, we look forward to treating you and thank you for your trust.