Terms and Conditions
NEW (1st time) CLIENTS book online at www.musclemendmassage.com, Pre-payment is required. (Pre-payment will be optional after 1st online booking)
NEW (1st time) AUTO INJURY MEDICAL MASSAGE please email alicia@musclmendmassage.com to request an appointment. Prior to booking, the following is required:
-Massage Rx from your Primary Care Physician or Chiropractor
-Auto insurance company name
-Incident claim number
-Claim Adjuster’s name, phone number and email
- Please book online and manage your appointments through WWW.MASSAGEBOOK.COM
- Cancel/reschedule online 24hrs or more in advance without penalty at WWW.MASSAGEBOOK.COM
- Less than 24hrs notification to cancel/reschedule is subject to a late cancel fee equal to the cost of service booked
- If No Show/Late Cancel fee is not paid within 24hrs, you could be flagged from booking online in the future
- Payments are accepted through Square via Debit, Credit, HSA/FSA cards
- Pre-paid Services and Gift Certificate sales are Final and Non-Refundable
- Online intake form must be completed prior to first appointment or updated upon request
- Please arrive at least 5 min prior to your scheduled appointment time
- If you are late to your appointment, your time may be cut short in order to properly sanitize the treatment room for the next appointment
- If you have been exposed to COVID-19 within 5-7 days of your next scheduled appointment, please cancel your appointment ASAP and reschedule for a later date
- Tips are kindly NOT accepted!
- Instead of a tip, please leave a positive Google Review, purchase a Gift Certificate or refer a friend or family member!