Terms and Conditions
NEW CLIENTS –
Book online at www.musclemendmassage.com.
Pre-payment is required for 1st appointment.
You will then have the option to make a pre-payment or pay in person for future appointments.
NEW AUTO INJURY MEDICAL MASSAGE –
Email alicia@musclmendmassage.com or text Alicia at (971) 258-0796 to request an appointment.
Prior to booking, the following is required:
- Massage Rx from your Primary Care Physician or Chiropractor
- Auto insurance company name
- Incident claim number
- Claim Adjuster’s name, phone number and email
Book online and create a massagebook.com profile to manage your appointments through www.massagebook.com
Cancel/reschedule online 24hrs or more in advance without penalty at www.massagebook.com
Less than 24hrs notification to cancel/reschedule is subject to a late cancel fee equal to the cost of service booked
If No Show/Late Cancel fee is not paid within 24hrs, you could be flagged from booking online in the future
If you are booking an appointment for a friend or family member on your www.massagebook.com profile, please notify your therapist in advance via text or email
Payments are accepted through Square via Debit, Credit, HSA/FSA cards. Cash or check is accepted in person
Pre-paid Services and Gift Certificate sales are Final and Non-Refundable
Online intake form must be completed prior to first appointment or updated upon request
Please arrive at least 5 min prior to your scheduled appointment time
If you are late to your appointment, your time may be cut short in order to properly sanitize the treatment room for the next appointment
Tips are kindly NOT accepted!
Instead of a tip, please leave a positive Google Review, purchase a Gift Certificate or refer a friend or family member!
